Frequently Asked Questions
What is the policy concerning bringing a guest to a
facility?
Those who have an athletic membership are welcomed to bring a
guest with them to our facilities. The guest fee is $10 per
facility per day.
What is your refund policy?
Once a membership has been used one (1) time no refunds will be
made for memberships.
Do I need to come in to the ticket office to renew
my family membership?
At this time we do not offer the opportunity for our members to
renew their family memberships online, so we do require our members
to renew their family memberships in person.
I lost my athletic membership card. What do I do to
obtain a new one?
If you have lost your athletic membership card please visit the
Athletic Ticket Office to purchase a replacement card for $5.
Who constitutes an eligible family member with
respect to buying a family membership?
An eligible family member is considered a spouse, domestic
partner, same-sex domestic partner, and any child under the age of
25 who you claim as a dependent on your taxes.
I forgot my towel at home. Can I buy a towel at the
front desk of the facility?
Members who would like to rent a towel can do so for $2
per towel per visit.
I'm an alum in the area for a short time and would like
to use the athletic facilities is that possible?
Yes, alumni who are here for a short-time may use the athletic
facilities. Visiting alumni will be required to present a printed
copy of their directory listing and a photo ID in order to use the
athletic facilities. A non-refundable $10 guest fee will be
charged upon entry. Directory listings can be obtained at www.alumni.harvard.edu.
What are the membership periods?
Athletic memberships are sold on a semester basis running from
July 1 - June 30th of the following year. Summer runs from 7/1 -
8/31 ; Fall runs 9/1 - 1/15 ; Spring runs 1/16 - 6/30.
How do I access the recreational facilities once I
purchase the athletic membership?
Once you've purchased the athletic membership your Harvard ID
will be your access card to the facilities. Or in the case of a
family membership the white athletic membership card will serve as
your access card.
Please note: ALL members must swipe their ID
once they enter a facility. If an ID is not presented you will not
be admitted.