Frequently Asked Questions

What is the policy concerning bringing a guest to a facility?

Those who have an athletic membership are welcomed to bring a guest with them to our facilities. The guest fee is $10 per facility per day.

What is your refund policy?

Once a membership has been used one (1) time no refunds will be made for memberships.

Do I need to come in to the ticket office to renew my family membership?

At this time we do not offer the opportunity for our members to renew their family memberships online, so we do require our members to renew their family memberships in person.

I lost my athletic membership card. What do I do to obtain a new one?

If you have lost your athletic membership card please visit the Athletic Ticket Office to purchase a replacement card for $5.

Who constitutes an eligible family member with respect to buying a family membership?

An eligible family member is considered a spouse, domestic partner, same-sex domestic partner, and any child under the age of 25 who you claim as a dependent on your taxes.

I forgot my towel at home. Can I buy a towel at the front desk of the facility?

Members who would like to rent a towel can do so for $2 per towel per visit.

I'm an alum in the area for a short time and would like to use the athletic facilities is that possible?

Yes, alumni who are here for a short-time may use the athletic facilities. Visiting alumni will be required to present a printed copy of their directory listing and a photo ID in order to use the athletic facilities.  A non-refundable $10 guest fee will be charged upon entry.  Directory listings can be obtained at www.alumni.harvard.edu.

What are the membership periods?

Athletic memberships are sold on a semester basis running from July 1 - June 30th of the following year. Summer runs from 7/1 - 8/31 ; Fall runs 9/1 - 1/15 ; Spring runs 1/16 - 6/30.

How do I access the recreational facilities once I purchase the athletic membership?

Once you've purchased the athletic membership your Harvard ID will be your access card to the facilities. Or in the case of a family membership the white athletic membership card will serve as your access card.

Please note: ALL members must swipe their ID once they enter a facility. If an ID is not presented you will not be admitted.